Re: Problem with New JAWS v16.0.4463 and Outlook 2010


Larry Marcotte
 

Hi Paul
To my surprise, JAWS 16.0.4463 is now working as if was before the update.
I really don't know what might have caused JAWS to work successfully after I
just did another install of JAWS.
Maybe the previous installs were corruptedd or maybe I simply overlooked
some things, but I certainly appreciate Outlook it now workings as required.
Now, I am hoping some success comes you way soon.
Larry

-----Original Message-----
From: Larry Marcotte [mailto:lgmgroup4@gmail.com]
Sent: Saturday, October 17, 2015 3:36 PM
To: 'Paul Martz'; 'The Jaws for Windows support list.'
Subject: RE: Problem with New JAWS v16.0.4463 and Outlook 2010

Hi Paul
For sure, let's keep each other and the user group into the loop.
Yes, it had crossed my mind. This is a big concern. Let's hope this issue
does not find its way into a future JAWS release.
Larry

-----Original Message-----
From: Paul Martz [mailto:skewmatrix@gmail.com]
Sent: Saturday, October 17, 2015 3:14 PM
To: 'Larry Marcotte'; 'The Jaws for Windows support list.'
Subject: RE: Problem with New JAWS v16.0.4463 and Outlook 2010

Hi Larry. Thanks for your suggestions, but no luck on my end. I'm on a
Windows 7 64bit system, not Windows 10, so I'm not sure what other things
our computers have in common besides Office 2010.

I don't care to use the JAWS virtual riggon UI in Outlook because, in my
experience, it behaves unpredictably sometimes, so I keep that turned off.
But, regardless of whether I have it off or on, I still have the issue with
reading my message list.

My plan is to see if FS email support comes through for me, which means I'll
do nothing with this for the next few days. Then, as a plan B, I'll try the
JAWS v17 beta. I have two upgrades available in my SMA, so hopefully this
issue does not find its way into a future JAWS release.

Let's keep each other (and the list) updated as we find out more about this.
-Paul


-----Original Message-----

Hi Paul

I regret I am not having much success with the latest JAWS16 version:
J16.0.4463enu-x64.exe

However, I am having better success with the prior JAWS16 version:
J16.0.4350enu-x64.exe
and the latest new JAWS17 beta test version:
J17.0.806enu-x64.exe

I am testing JAWS and Outlook 2010 on a Windows 10 Dell desktop PC and
a Windows 10 Microsoft Surface Pro 3 PC.

The results vary depending on some of the JAWS and Outlook 2010 settings.
In case you have not yet had the occasion, maybe try experimenting
with the settings.

1. Sometimes, but rarely, checking and unchecking the:
"quick setting Outlook 2010 dialog" (InsertV) then down arrow to:
"Virtual ribbon menu"
will result with JAWS announcing what I need spoken out:
the subject title header information along with the 3 preview Outlook
information lines below each email entry.

2. This is important.
For some unknown reason so far, I speculate, maybe JAWS is more
synchronized with the Outlook Screen, when I use the keystrokes:

- pressing the Alt key to land on the virtual ribbon home tab
- then the left arrow to the file tab
- then the right arrow to return to the home tab
- the escape key to return from the virtual ribbon

3. I make sure the virtual ribbon is maximized although it does not
seem
to
matter so far.

- Alt key to the virtual ribbon home tab
- right arrow until landing on"
"minimize the ribbon button"
- then make sure the ribbon is unchecked

Paul, unfortunately, if you are unable to get a upgrade of JAWS, the
success
I am experiencing so far is directly connected to either a prior or
next upcoming version of JAWS.
If you like, try changing these settings and see if you can get your
system
running more smoothly.
Otherwise, you might want to try out the latest beta test version of
JAWS
.
I believe although I stand being corrected, you can install the beta
version
of Jaws 17 using the current JAWS 16 SMA license.
If you find JAWS 17 is more satisfactory, and you can afford it, you
might consider plunging into the latest JAWS 17 version.
In this case, it is possible to alternate using two JAWS version
between JAWS 16 and JAWS 17 whenever you need to use different features of
JAWS.
Good luck, Larry

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