Re: Problem with New JAWS v16.0.4463 and Outlook 2010


Lisle, Ted (CHFS DMS)
 

Glad you posted so quickly. I already have the thing downloaded, but I'll try it at home first. I need an admin to install here anyway.

Ted

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Paul Martz via Jfw
Sent: Wednesday, October 14, 2015 4:21 PM
To: 'The Jaws for Windows support list.'
Cc: Paul Martz
Subject: RE: Problem with New JAWS v16.0.4463 and Outlook 2010

Thanks Tom, but nothing I've tried so far restores normal behavior. This seems to be permanently broken in the new JAWS update that was just released today.
-Paul



-----Original Message-----

I don't know if this is the same problem but I find that some times my
outlook acts the same as you describe. I find that if I maximize the
window
and alt tab away and back fixes the problem and it begins to read
correctly
again.
Tom Bisset

-----Original Message-----

Hi all. I have my Outlook mailbox views set up as grid views, one line
per message, with columns for attachment, sender, subject, received
date, and size. It's not the default view, but I imagine it's a fairly
common customization that many Outlook users employ.

Prior to today's v16.0.4463 upgrade, as I arrowed to each message,
JAWS would say the word "unread" if the message is unread, followed by
the sender's name, followed by the subject, received date, and size.
Basically
it
would read every column for the highlighted email message.

After the upgrade, this is no longer the case. I still get "unread"
announced correctly for an unread email, but nothing else is read aloud.
Arrowing down through messages I've already read results in JAWS being
completely silent. INSERT+UP ARROW to read current line reads nothing.

Is anyone else seeing this behavior?

I've emailed FS's support email address, and am awaiting a response.
-Paul


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