Re: how to fix issue with Word 2010 on saving

Ann Byrne

The thing it wants to save is not the open document, but the template, normal.dotx, behind it. You shouldn't lose your data. Normal.dotx is the template you get when you open a blank document. It has line spacing set to single, margins an inch on all sides, and so on. I don't know what triggers Word's opinion that I have made changes effecting this template, and when I have saved it out of frustration I don't find any difference in my new documents. I have never lost data by saying 'no'. I usually press escape twice, which then gives me a choice to 'yes or no' save the template, and I say no and go on about my business. Rebooting fixes it, though.

At 07:04 AM 9/30/2015, you wrote:
I had never encountered this message until recently. I have now had it happen on both a Windows 8 and a Windows 7 machine, both running Word 2010. Sometimes the error is persistent until reboot, and sometimes, if I do SAVE AS, using a different file name, the problem goes away. I have found no way of predicting when the problem will happen. It seems almost to be random. It is disconcerting. The threat of losing edits in a 60 page document is disquieting -- to say the least. -----Original Message----- From: Jfw [] On Behalf Of Feliciano Godoy via Jfw Sent: Wednesday, September 30, 2015 12:28 AM To: The Jaws for Windows support list. Cc: Feliciano Godoy Subject: Re: how to fix issue with Word 2010 on saving Strange. What if you open that document and select all the text and copy it to the clipboard then paste that text onto a new blank document then save the file. Will you still experience this message once you begin working with this new document that you have just created? Regards,Feliciano For tech tips and updates, LIKE Follow bb > On Sep 29, 2015, at 7:58 PM, Tom Macha via Jfw <> wrote: > > Hello, Word 2010 has started to display, “This file is already in > use. Please rename file.� Upon looking in the dialog box it display, > “normal� as a file name. I am running word 2010 and Windows 10. I went > into the options on word and looked under, “Saving� and checked to > ensure that the files were saving as, “Word .dox.� If someone could > help with this that would be great. Thanks, Tom Macha > -------------- next part --------------
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