Re: Help with recurring Windows Explorer problem


Kramlinger, Keith G., M.D.
 

Yes, it seems to have done the trick for me. Thanks again, Mike!

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Jimmy Jones via Jfw
Sent: Tuesday, August 11, 2015 9:21 AM
To: 'The Jaws for Windows support list.'
Cc: Jimmy Jones
Subject: RE: Help with recurring Windows Explorer problem

Thanks Mike. That's a fix that I can do.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Michael B. via Jfw
Sent: Sunday, August 09, 2015 7:23 PM
To: The Jaws for Windows support list.
Cc: Michael B.
Subject: Re: Help with recurring Windows Explorer problem

Hi Keith,

Try the following:

While in Windows Explorer, go to Tools and then folder options.
Next, move to the view tab, and then the tree-view, and uncheck the
following:
show preview handlers in preview payne.
This problem does not occur on every Win7 machine, but it has been found that unchecking this option has corrected the problem on several systems.
This crops up on some 32 and 64-bit systems.
HTH,

Take care.
Mike
This email was sent from my, iBarstool. Go Dodgers!

----- Original Message -----
From: Kramlinger, Keith G., M.D. via Jfw
To: jfw@lists.the-jdh.com
Cc: Kramlinger, Keith G., M.D.
Sent: Sunday, August 09, 2015 3:29 PM
Subject: Help with recurring Windows Explorer problem


Hi,

Running Windows 7 Professional 64-bit and latest JAWS 16.

When I go in to Windows Explorer and look at folders and files, it seems to hang on me.

I get the following message after receiving a dialog to Wait for program to resume or Exit the program. What does this mean, and what should I do next?
Thanks.


explorer.exe
explorer.exe dialog
explorer.exe
The remote procedure call failed and did not execute.
OK



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