Re: stubborn remnances

Carolyn Arnold <4carolyna@...>

Does anyone know how to remove Classic Shell?

-----Original Message-----
From: Jfw [] On Behalf Of Aidan via Jfw
Sent: Monday, August 10, 2015 8:25 AM
To: The Jaws for Windows support list. <>
Cc: Aidan <>
Subject: Re: stubborn remnances

Yes, that is windows for you. There are tools you can use to remove that
entries, but I don't know enough about them.

On 10/08/2015, Brad Martin via Jfw <> wrote:
It's just registry entries that didn't get cleaned out by the
uninstall process.


On 8/9/2015 5:53 PM, Mario via Jfw wrote:
I didn't find any actual files, so I guess the ghosts will stay.
I wonder what causes them to show up if there isn't anything there?

On 8/9/2015 3:59 PM, Brad Martin via Jfw wrote:
It sounds like they're gone; the entries are just listed in
Add/Remove Programs? If you look in your Program Files (Or Program
Files x86) folders, can you find the actual programs themselves, or
are those just dead entries in the Programs & Features Control
Panel? If they're just dead entries, they're annoying to look at but
shouldn't hurt anything.


On 8/9/2015 2:42 PM, Mario via Jfw wrote:
after running the tool from fs to remove prior versions of JAWS, I
checked the programs and features applett and found:

Freedom Scientific Synthesizer Eloquence Freedom Scientific 7/ 13/
2015 10.9 MB 6.1.004
Freedom Scientific Talking Installer 13.0 Freedom Scientific 8/ 28/
2012 15.3 MB 13.0.1006.400
Freedom Scientific Talking Installer 14.0 Freedom Scientific 8/ 27/
2013 35.2 MB 14.0.6005.400
Freedom Scientific Video Intercept Freedom Scientific 8/ 27/ 2013

opting to uninstall the 13 talking installer, I got the following
which also happens with the 14 talking installer:

The feature you are trying to use is on a network resource that is

Click OK to try again, or enter an alternate path to a folder
containing the installation package 'RuntimeJAWS.msi' in the box

The path
cannot be fo und. Verify that you have access to this
location and try again, or try to find the installation package
'RuntimeJAWS.msi' in a folder from which you can install the
product Freedom Scientific Talking Installer 13.0.

The installation source for this product is not available. Verify
that the source exists and that you can access it.

I figure the Eloquence driver and Video Intercept are needed
components, so left those alone.

how to cleanly remove both talking installers?

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