Help with recurring Windows Explorer problem

Kramlinger, Keith G., M.D.


Running Windows 7 Professional 64-bit and latest JAWS 16.

When I go in to Windows Explorer and look at folders and files, it seems to hang on me.

I get the following message after receiving a dialog to Wait for program to resume or Exit the program. What does this mean, and what should I do next? Thanks.

explorer.exe dialog
The remote procedure call failed and did not execute.

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