Re: Jaws 16, Outlook 2013 issues

Carolyn Arnold <4carolyna@...>

I just delete to the next message, but if I had to, at the end, I could highlight by Control A, then Shifyt Delete, and it's bye bye e-mails.

Best to you from,


----- Original Message -----
From: "Russell Solowoniuk via Jfw" <>
To: "The Jaws for Windows support list." <>
Cc: "Russell Solowoniuk" <>
Sent: Wednesday, August 05, 2015 12:39 PM
Subject: Re: Jaws 16, Outlook 2013 issues

Hi Kevin,

Yes, if I close an email message, press delete, and then open the next message, all works fine.. I wanted to avoid doing this though. Especially when going through an email list like this Jaws list, I like to read through all the messages quickly, and having to close a message, delete it, and then open the next message, really does add a lot of time to the process when you are reading hundreds of messages. It’s so fast when CTRL + D works as it ought to.


On Aug 5, 2015, at 10:29 AM, Kevin Hourigan via Jfw <> wrote:

Hello Russell,
I am using the latest Jaws, Windows 7, 64,bit, and Outlook 2013, and do not
experience that issue. Did you try escape, and then delete to circumvent it?

Cheers Kevin

-----Original Message-----
From: Jfw [] On Behalf Of Russell
Solowoniuk via Jfw
Sent: August-05-15 9:08 AM
To: 'The Jaws for Windows support list.' <>
Cc: Russell Solowoniuk <>
Subject: Jaws 16, Outlook 2013 issues

Hi everyone,

I'm running Jaws 16, latest update, and Outlook 2013. My problem is, when
reading messages, when I am in an email message, and press CTRL + D to
delete the message, I am placed in the next email message in the list, but
Jaws loses focus. In order to get focus into the email message I must either
alt tab away and then back into the message, or, press the alt key twice.
Has anyone else experienced this issue, and, if so, is there a fix for it?

I am running Windows 10, but didn't wish to mention this, as the issue was
happening in Windows 8.1 as well.

Thanks in advance for any suggestions.


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