Re: Word 2010 has been crashing lately
Thanks to everyone for responding. What a great list. So, as I suspected, the problem isn't the interaction between JAWS and Word 2010 by itself, despite Kevin's very specific issue. And, John, I don't know that I can identify the right time to go back for a restore.toggle quoted messageShow quoted text
Having just now rebooted following a Word crash, my JAWS went quiet almost immediately and I had to bring it back with insert-Win key-F4. This time a message came up that alerted me to what has been a problem from time to time. This is that an application named Labtech wants to close. When I close it, all is well again.
So now my question is does anyone have Labtech on their PC, and if so, has it caused any problems? This is an application installed by my tech guy so that he can monitor my PC. At least, that's what I understand.
From: Jfw [mailto:firstname.lastname@example.org] On Behalf Of john.falter via Jfw
Sent: Wednesday, August 05, 2015 10:24 AM
To: The Jaws for Windows support list.
Subject: Re: Word 2010 has been crashing lately
In the last three months three things could have changed:
1. Word2010--not likely.
2. JAWS16--certainly including the update for Win 10.
3. Your PC--possibly if you got an unfortunate windows update or added
or removed some software.
Can you restore your pc to a point before the trouble started?
On 8/5/2015 8:36 AM, Adrian Spratt via Jfw wrote:
Hi. Word 2010 was always stable for me until the last few weeks. I've spoken to my tech guy who says none of his clients are having this problem. I'm the only one who has JAWS, which suggests the problem may lie with one of the recent JAWS updates and its interaction with Word and other programs running in the background.