Re: Help with new external hard drive

Gennie Eachus <eachusgm@...>

When I want to access my external drives, I use "This PC" from my desk top.

-----Original Message-----
From: Jfw [] On Behalf Of Kramlinger,
Keith G., M.D. via Jfw
Sent: Sunday, July 26, 2015 5:36 PM
Cc: Kramlinger, Keith G., M.D. <>
Subject: Help with new external hard drive


I have a new My Passport 2 TB drive that I've connected via USB to my PC --
Windows 7, 64-bit, running J16 latest build.

The drive is seen in Windows Explorer, and I can get to it fine, listing the
several onboard folders, but I can't seem to do anything with it. All I get
is a statement about a Context menu, but nothing I do generates any
activity, whether using cursor keys, Tab, Control Tab, Applications key.

I'm stumped. I haven't had this problem with other drives of this type I've
used, all of which were just plug-n-play.

Any help appreciated. Keith

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