Re: Jaws 14 when attempting to restart
I find I always get this message now, even though I've closed all my programs. However, in my experience, I don't need to force a shutdown. Most of the time, I just wait a few moments, and then restart commences. I confirm this by pressing the up or down arrow once. (I avoid using other keys to ensure I don't accidentally trigger some action.)toggle quoted messageShow quoted text
Once in a while, it turns out the background program is still demanding some action. This is invariably to click on "cancel." I believe it's my antivirus program running in the background, but I can't be sure.
I have the latest release of JAWS 16, and I'm guessing it isn't caused by JAWS, although our use of JAWS may make the solution less obvious. My OS is Win7.
From: Jfw [mailto:email@example.com] On Behalf Of Kevin Hourigan via Jfw
Sent: Sunday, May 17, 2015 12:16 PM
To: The Jaws for Windows support list.
Cc: Kevin Hourigan
Subject: Re: Jaws 14 when attempting to restart
I often press alt tab several times to insure I have closed all of my
programs before I proceed to shut down my computer, and just before it
clicks off I receive part of a message informing me there is a program to
close, but the computer shuts down before I have time to do anything.
From: John J. Fioravanti, Jr. via Jfw
Sent: Sunday, May 17, 2015 4:44 AM
Cc: John J. Fioravanti, Jr.
Subject: Jaws 14 when attempting to restart
Many times, when I hit restart with Jaws 14, jaws says one program needs to
close, I then have to do a force restart. It looks like it's jaws that is
not properly closed. Has anyone had this problem?
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