question on call center applications`

toml614 <toml614@...>

Hello everyone, I am checking to see what if any call center software works with Jaws? Or does anyone know if there is away to get CSG ACRS to play with Jaws? Thanks, Tom Macha Des Moines, IA

Sent from my T-Mobile Android device

On May 13, 2015 2:33 PM, Ann Byrne via Jfw <> wrote:

of course, if I would send you my address, you could send me
yours.  (LOL)              I am
At 02:23 PM 5/13/2015, you wrote:
If you send me your email address, I will send you an inclusive list
of Excel keytip commands.

At 12:09 PM 5/13/2015, you wrote:
Dave and others,

Any advice on best way(s) to learn the ribbon? I've tried and just
don't seem to get it. I often get lost and can't seem to find what
I'm looking for.

Once I learn a specific set of keystrokes for use within the ribbon, I'm OK.

Thanks for any help. Keith

-----Original Message-----
From: Jfw [] On Behalf Of Dave
Carlson via Jfw
Sent: Wednesday, May 13, 2015 11:08 AM
To: The Jaws for Windows support list.
Cc: Dave Carlson
Subject: Re: Excel shortcut for autofit?


I believe you are correct. You cannot have both. I personally do
not like the Virtual menus, because they do not support
first-letter navigation as do standard menus. Therefore I stick to
the ribbon and just learn how to use it.

Dave Carlson
Oregonian, woodworker, Musician, and pioneer

----- Original Message -----
From: "Paul Martz via Jfw" <>
To: "'The Jaws for Windows support list.'" <>
Cc: "Paul Martz" <>
Sent: Wednesday, May 13, 2015 07:16 AM
Subject: RE: Excel shortcut for autofit?

Thanks, everyone.

Now here's a slightly related question. MS has their own keyboard interface
for the ribbon UI, as in "Alt then H, O, I". But you can also turn on the
JAWS rinnon UI to make the ribbon feel more like a system of menus and
submenus. I can see how both might be useful, but they seem to be mutually
exclusive. When I turn on the JAWS ribbon UI, the MS ribbon keyboard
inbterface seems to stop working.

Does anyone know how to set up JAWS so that both the MS interface and the
JAWS interface to the ribbon UI are available? Then I could choose to use
one or the other interface, depending on which is most convenient, personal
preference, etc.

My guess is that this is simply not possible. I have to choose one or the

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