Re: OCR component not installed?


Marks, Jim
 

I uninstalled programs from my drive that I no longer use, including older versions of Jaws. I used the Windows 7 Add/Remove Programs utility. My drive was not completely full, but apparently it was full enough to cause disruption with the Jaws 16 installation. The only Jaws 16 component not installed was the OCR feature. I work in state government, and my tech support person was the one to hit on the problem. Once I removed several programs I was no longer using, all was fine. Oh, BTW, we did clean out data in cache and temporary folders, too. I had a huge amount of data in GPS maps from over the past several years. Some of the data I removed manually. For others, I used the drive clean feature in the properties for my drive. So, the drive clean-up focused on both programs and data. Hope this additional info helps.




------
Jim Marks
jimmarks@mt.gov

-----Original Message-----
From: Mario Brusco [mailto:mrb620@hotmail.com]
Sent: Thursday, February 12, 2015 9:36 AM
To: Marks, Jim; The Jaws for Windows support list.
Subject: Re: OCR component not installed?

Jim, can you elaborate abit to as what you actually had to uninstall, and was it via the programs and features applet or using something else? just curious.

----- Original Message -----
From: "Marks, Jim via Jfw" <jfw@lists.the-jdh.com>
To: "'Matthew Bullis'" <matthewbullisaz@gmail.com>; "'The Jaws for Windowssupport list.'" <jfw@lists.the-jdh.com>
Sent: Thursday, February 12, 2015 10:57 AM
Subject: RE: OCR component not installed?


I had the same problem, and the solution was to delete programs from my hard drive. The drive was too full so there wasn't enough room to install everything. Once I cleaned up the drive, Jaws 16 installed nicely.



------
Jim Marks
jimmarks@mt.gov



-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Matthew Bullis via Jfw
Sent: Wednesday, February 11, 2015 8:40 PM
To: The Jaws for Windows support list.
Subject: OCR component not installed?

Hello, when trying to use the document mode for the quick OCR, Jaws 16 says the component isn't installed. Should I go somewhere or do something to complete the installation?
Thanks,
Matthew
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