On Nov 20, 2014, at 8:07 AM, Cy Selfridge via Jfw <jfw@...> wrote:

Hi,
I recently used the HP handicapped support line and the service was
excellent. The guy knew what he was talking about and solved the problem
quickly.
Cy
-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of Lisle, Ted
(CHFS DMS) via Jfw
Sent: Thursday, November 20, 2014 5:50 AM
To: jeff@...; The Jaws for Windows support list.
Subject: RE: slow start of windows and jaws

Unless HP support has gotten better over the years, that may or may not be
a great idea. 'those folks make great hardware, but their support is
pathetic! One dude, who obviously couldn't get 6 inches away from a script,
once advised me to trouble shoot a problem by disabling my entire startup
group. I shudder to think how many newbies might follow such advice, and
wind up with a totally disabled machine, and no one else around to help.

Ted

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of Jeff via Jfw
Sent: Wednesday, November 19, 2014 5:01 PM
To: 'The Jaws for Windows support list.'
Subject: RE: slow start of windows and jaws

/Kristoffer

First, when manipulating msconfig, be careful the changes you make there can
be longer lasting then what you wish.
If you want to speed up the load process and performance you want only
entries under the startup tab. Not all entries should be unchecked. Things
like MS Office, your favorite media player, Adobe and such, are all okay to
uncheck.
Second, if I was looking at the right specs for your computer you should
have 4 Gigs of memory, right? This should be enough memory to run Windows,
JFW and other programs comfortably. Was the recommended settings for
appearance or performance? Always use performance settings.
If you were to call HP, as you should have support, just let them know that
the performance seems slow. Are you running Symantec or MacAfee products?
These are notorious as being resource hogs.
Hope this can help.

Jeff.C();


-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of Charles Coe
via Jfw
Sent: Wednesday, November 19, 2014 1:42 PM
To: 'Kristoffer Gustafsson'; 'The Jaws for Windows support list.'
Subject: RE: slow start of windows and jaws

Hi,

Have you tried calling HP Support to see if they can answer your questions?

Charles -----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of Kristoffer
Gustafsson via Jfw
Sent: Wednesday, November 19, 2014 12:12 PM
To: jfw@...
Subject: Re: slow start of windows and jaws

Hi.
Yes, it has always been like that.
I have looked on msconfig, but I don't know what to look for.
Any suggestions?
/Kristoffer
strange. First 2 minutes to get the logon sound, and then 2 more to start
jaws.


2014-11-19 7:20 GMT+01:00, Kristoffer Gustafsson <kg.kristoffer@...>:

Hi.
I bought a new computer a couple of days ago.
hp prodesk 600.
It takes very long to start windows. about 2 minutes.
then another 2 minutes to get jaws running.
What can this be?
Should it not go faster than this?
/Kristoffer

--
Kristoffer Gustafsson
Salängsgatan 7a
tel:033-12 60 93
mobil: 0730-500934

--
Kristoffer Gustafsson
Salängsgatan 7a
tel:033-12 60 93
mobil: 0730-500934

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