Re: PDF Docs on the Web and "Open Parent Document"


Ann Byrne
 

When I talked to FS about this message, the cause was a higher version of Internet Explorer than the version of JAWS on the computer could support. the solution was to go from JAWS 9 to JAWS 12.

At 08:59 AM 9/2/2011, you wrote:
Recently, as I've attempted to read PDF documents, I encounter pages which simply say "Open Parent Document Button."
The button doesn't seem to do anything, and there appears to be nothing on the page.
Before anyone tells me it is a scanned image, I know that's not the case. When that is the case, JAWS says "Empty Document."
I've never encountered this "Open Parent Document button" before, and I'm not really sure what is going on.
I'm using IE 8. I am pretty sure they installed Adobe 9. This is on my work laptop.
These buttons are annoying, to say the least.



I. Edward Marquette
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ed.marquette@kutakrock.com




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