Re: boot into safe mode using jaws

Gerald Levy

This is a real problem for those of us who don't have a sighted techie on hand whom we can trust. Most independent computer technicians charge between $150 and $200 an hour, and because there are no licensing or certification requirements for these individuals, it is difficult to determine how knowledgeable or reliable they are before you hire them. Anyone can make wild claims about their services on the web, but how can you verify these claims? And how do you find a technician who is knowledgeable and reliable and also understands the special needs of blind computer users?


----- Original Message -----
From: "Alan Dicey" <>
To: "The Jaws for Windows support list." <>
Sent: Monday, August 29, 2011 4:47 PM
Subject: boot into safe mode using jaws

Hello Folks,
I had an A T and T "In Home" Technical Support person come out to my place last year, when an "executable file" in Windows got corrupted, thus crashing my system, and he did not even try to do a repair using Safe Mode or anything.
He simply reformatted my "system's Drive" and reinstalled Windows with my O S disk.

That jerk charged me $179 for less than half an hour.
He did not even install any of my "Device Drivers"!

Yeah, I know, I should have done something while he was here, but I could not hear my JAWS, since it was gone, and I had no idea what he was doing.

Well, I complained all the way up passed his Supervisor, Director, and all the way to A T and T main office.
I still had to pay the $179, but it cost A T and T much more than that, with all the bad rap I gave them to anyone and everyone I could, including all 300 people in my address list.

So, lesson learned.
Never, Never trust a technical repair person you are not sure of.

With Best Regards,
Miami, Florida
Alan Dicey, President
United States Braille Chess Association - USBCA
"Yes, Blind and Visually Impaired People, Can, and Do, Play Chess!"
United States Braille Chess Association Home Page:

----- Original Message -----
From: "inthane" <>
To: "The Jaws for Windows support list." <>
Sent: Monday, August 29, 2011 4:27 PM
Subject: Re: boot into safe mode using jaws


there are a number of tools that can be run in safe mode, both already on the computer such as chkdsk for making sure the hard drive is ok, scan disk, for checking OS file integrity, removal and replacement tools for system device drivers, check tools for the same, and a whole host of little hidden things a tech can do.

system restore can as well be run in safe mode so you can "go back to ..." and then restart the computer as it was then.

with things like USB drives and network operations available you can download and./or retrieve off of a network (this is the dangerous thing being mentioned by this person) tools that can be used to diagnose and fix troubles.

so on and so forth

. Moderator, Blind Access Help.
. Owner: Alacorn Computer Enterprises
"own the might and majesty of an alacorn"
. proprietor: Inthane's Grab Bag
for blind computer users and Programmers!
----- Original Message -----
From: "Dorothy" <>
To: "'The Jaws for Windows support list.'" <>
Sent: Sunday, August 28, 2011 4:20 AM
Subject: RE: boot into safe mode using jaws

I have read this with interest, since it is not the safe mode thatMs
outlook suggests if it is not turned off,just so and complains when next
the desktop is put on and suggest it run in safe mode. However since I
mentioned a while ago when my xp desktop seemingly died downloading jaws
and I called out a local engineer who said jaws 11 may have hit a poor patch
on the Hd, letme custom make you a windows 7,as it was newly out I did have
an external back up so he knew I had material stored off computer. Well a
couple of people I know said"he could have tried to repair it in safe mode",
so in that kind of safe mode how would he have gone about fixing my xp
desktop the easy thing of course was to say he could custom make me a
windows 7 pc for an astronomical price thanks dorothy

-----Original Message-----
From: []
On Behalf Of 2.g.i
Sent: 28 August 2011 22:49
Subject: boot into safe mode using jaws

Hi every one

Please read all of this before carrying out the steps.

To save the guessing of when to hit f8 & so on to boot into safe
mode, you can do the following.
press windows r to open the run box
in the run box type, msconfig & press enter
the system configuration window will open
either shift tab once to get up into the tabs & use the right arrow,
or use control tab & find the boot tab
its called the Boot tab in windows 7, boot.ini tab in xp
once on the boot tab, start tabbing through the options & you will find
boot option Safe boot, you need to check this
then tab once more & you will find radio buttons
use the arrow keys to choose either minimal or network
again dont forget, if you choose network, while you are connected to
the internet you have no securety running.
now just tab to the ok button & hit the space bar.
on xp you will get a window saying need to restart, on windows 7 you
will not recieve this & need to restart the system yourself.
On xp when the system boots into safe mode you will here the windows
log on sound & then you will hear a ding sound,
the ding is a window stating you are in safe mode, just press enter to say
You will not get this ding sound in windows 7.
dont forget things in safe mode are a lot slower, so wait a while for
the desktop & so on to load before you try to start your screen reader.
In xp when you get your screen reader running you may find a system
configuration window saying, is in selective mode & so on, I normally
tab to never show this again & check it, then tab to ok
Once you are finished doing what you want to in safe mode, you need
to go back into msconfig into the boot tab & uncheck boot into safe mode.
If you dont do this, you will just keep starting up in safe mode.

Hope this helps....

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