Re: [Bulk] Question on activation count


inthane <inthaneelf@...>
 

this is true, I have four in use in my home, but the last time I got a activation refill was 7 months ago, and I still had 4 machines then, so they haven't thrown a fit at me yet.

a acquaintance of mine was getting that quirk with jaws where things were setting off the new authorization request before FS figured out it was there fault and got questioned big time on his frequent (3 times in a month I think it was) refill requests, and so did another gal I saw on a list who got two refills in 3 months and was requesting a third, this is extreme to them (she was updating her machine one piece at a time, so needed the replacements)

Hope this helps,
elf
. Moderator, Blind Access Help.
. Owner: Alacorn Computer Enterprises
"own the might and majesty of an alacorn"
www.alacorncomputer.com
. proprietor: Inthane's Grab Bag
for blind computer users and Programmers!
http://grabbag.alacorncomputer.com

----- Original Message -----
From: "Tom Behler" <tombehler@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Friday, August 19, 2011 5:08 PM
Subject: Re: [Bulk] Re: Question on activation count


Well thanks, Peter.

I sure hope you're right!

Tom in Michigan


----- Original Message -----
From: "Peter Holdstock" <peterholdstock@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Friday, August 19, 2011 11:19 AM
Subject: Re: [Bulk] Re: Question on activation count


If you haven't had many reset requests you'll be fine.

Peter

-----Original Message-----
From: Tom Behler
Sent: Friday, August 19, 2011 12:57 PM
To: The Jaws for Windows support list.
Subject: Re: [Bulk] Re: Question on activation count

Well, Peter, I just completed the activation re-set form, so will
hopefully learn the outcome soon.

I am a bit distressed about FS's approach to the activation issue, since we
all paid good money for various versions of Jaws over the years, but I guess
that's the name of the game in the softwre design world today.

Tom in Michigan


----- Original Message -----
From: "Peter Holdstock" <peterholdstock@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Friday, August 19, 2011 7:44 AM
Subject: Re: [Bulk] Re: Question on activation count


I used to do it over the website but FS once advised me that since I'm in the UK, taking in to account time difference, public holidays etc it would be best to contact my local distributor Sight and Sound. The last time Sight and Sound went to reset my activations they were told by FS that they couldn't do it. I then rang FS from the UK and had a debate with the person on the helpdesk and she reset my activation but only to 1, not 3.

I'm finding so much more that NVDA is working better with than JAWS that now I really won't be upgrading any further with JAWS after my SMA runs out. I also intend to take up all my issues with FS.

Peter

-----Original Message-----
From: Tom Behler
Sent: Friday, August 19, 2011 11:58 AM
To: The Jaws for Windows support list.
Subject: Re: [Bulk] Re: Question on activation count

Peter:

Are you trying to re-set your activation count via the web site, or over the
phone?

I'm about to embark on this process myself, out of necessity, so a curious
mind wants to know. (smile)

Tom in Michigan


----- Original Message -----
From: "Peter Holdstock" <peterholdstock@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Friday, August 19, 2011 3:31 AM
Subject: Re: [Bulk] Re: Question on activation count


Hmm, they have now refused to reset mine to more than one at a time. They claim I have had 33 activations in a few months. Can't think where they get that figure from and very annoying. I'm in the process of raising it as a complaint. They tried to sell me a dongle licence instead.

Peter

-----Original Message-----
From: Farfar on Laptop
Sent: Friday, August 19, 2011 3:34 AM
To: The Jaws for Windows support list.
Subject: Re: [Bulk] Re: Question on activation count

They are nice, but don't ask more than once every few months. If you're down
to 1 they will sometimes bump you back up to 3. But no more than 3.
Dave Carlson
From my Dell Latitude 630, currently not nearly close enough for my comfort
to my Audio Recording and Mixing Studios, San Francisco Bay Area. But I'll
try to remedy that situation.

----- Original Message -----
From: "Tom Behler" <tombehler@...>
To: "The Jaws for Windows support list." <jfw@...>
Sent: Thursday, August 18, 2011 17:36
Subject: [Bulk] Re: Question on activation count


That's what I thought, so my next question is "How liberal is FS when it
comes to getting your activation count re-set if needed?

Tom in Michigan


----- Original Message -----
From: "David" <davidwhitehead1957@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Thursday, August 18, 2011 4:41 PM
Subject: RE: Question on activation count


Hello there;

No, you will only receive 3
Regardless of which version you use,


-----Original Message-----
From: jfw-bounces@... [mailto:jfw-bounces@...]
On Behalf Of Tom Behler
Sent: Thursday, August 18, 2011 4:29 PM
To: Jaws users e-mail list
Subject: Question on activation count

Hi, all.

I'm between computers here, and have a question about Jaws activation
counts.

I know I could call FS about this, but figured I might get a quicker
answer
from the list.

Regarding activations, does a single-license Jaws user like myself have a
given number of activations for each separate version of Jaws, or is the
allotted number of 3 activations constant across all versions of Jaws
collectively?

I am getting a couple of new computers set up for both office and home,
and

am trying to figure out how best to proceed, while still keeping an older
Windows XP machine around as a back-up in case that is needed as well.

I have Jaws 12, but a few earlier versions of Jaws that I could probably
use if neded, if that would give me more activations to work with.

Thanks!

Tom from Michigan



_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com


_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

_______________________________________________
Jfw mailing list
Jfw@...
http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com

Join main@jfw.groups.io to automatically receive all group messages.