----- Original Message -----
From: "Tom Behler" <tombehler@gmail.com
To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com
Date sent: Fri, 20 Sep 2013 09:19:51 -0400
Subject: Re: Fw: Unable To Get Jaws Updates For Dell Lattitude

I might have to check with our tech department on this situation

Again, the strange thing is that, as I said earlier, the regular

instalation went just fine.

Dr. Tom Behler

----- Original Message -----
From: "Brandon" <brandongold98@gmail.com
To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com
Sent: Friday, September 20, 2013 8:11 AM
Subject: Re: Fw: Unable To Get Jaws Updates For Dell Lattitude

7Work Laptop

Oh I had this problem on my school machine. The tech guys had

unblock it.

----- Original Message -----
From: Pat Byrne <k9jau@sbcglobal.net
To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com
Date sent: Thu, 19 Sep 2013 17:42:34 -0500
Subject: Re: Fw: Unable To Get Jaws Updates For Dell Lattitude

6510Windows 7 Work Laptop

Tom,
Have you re-booted? I have a win7 Toshiba laptop and JAWS

upgrades

work just like on the desktop.
Good luck.
Pat byrneAt 01:09 PM 9/19/2013, you wrote:

I did not get any response to the quiry below, perhaps because it

is

one of those little unsolvable mysteries that we all experience
every so often. So, I'm re-sending it here.

If anyone has any suggestions, please send them my way, and

thanks as always.

Dr. Tom Behler from Michigan

----- Original Message ----- From: "Tom Behler"

<tombehler@gmail.com

To: "Jaws list" <jfw@lists.the-jdh.com
Sent: Thursday, September 19, 2013 10:41 AM
Subject: Unable To Get Jaws Updates For Dell Lattitude 6510

Windows

7 Work Laptop

Hi, all.

I have successfully installed Jaws 14 on my Dell Lattitude 6510
Windows 7 work laptop, and have been able to configure the

software

in line with my usual preferences.

My latest problem, though, is with downloading and installing the
Jaws updates which I'm supposedly entitled too.

If I go to the help menu and arrow up to "vcheck for updates, and
hit enter, I find that I'm entitled to five updates. However,

when

I get the update list, and check the updates I want, I get a
message saying that the given updates cannot be downloaded. My
internet connection on the laptop is working fine. I've also

tried

to access each update individually, with the same negative

results.

I have not had this problem on either of the Windows XP machines

I

have been working with over the past few days.

Am I missing a step here?

Could something be wrong with the Jaws update page on the

Freedom

Scientific web site??

Dr. Tom Behler from Michigan

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