Re: Fw: Unable To Get Jaws Updates For Dell Lattitude 6510Windows 7 Work Laptop


david Jennette
 

Ok, that is odd. Are you trying to get the jaws training materials threw
the updater or jaws updates. If your trying to get updates for jaws your
best bet is to download and install the latest installer. If you install
from the disc and try and update you'll probably run into problems because
from what I've seen doing that, it doesn't want to work if the version is 2
or more newer then the first release. Hope this helps.

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Tom Behler
Sent: Thursday, September 19, 2013 6:00 PM
To: The Jaws for Windows support list.
Subject: Re: Fw: Unable To Get Jaws Updates For Dell Lattitude 6510Windows 7
Work Laptop

Pat:

Yes, I re-bootted, but no joy.

Since the updates are supplementary to the main Jaws instalation, I may not
worry about them right now.

It's just strange that the regular install went in smoothly, unlike the
updates which I can't even download or install.

Tom Behler

----- Original Message -----
From: "Pat Byrne" <k9jau@sbcglobal.net>
To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com>
Sent: Thursday, September 19, 2013 6:42 PM
Subject: Re: Fw: Unable To Get Jaws Updates For Dell Lattitude 6510Windows 7
Work Laptop


Tom,
Have you re-booted? I have a win7 Toshiba laptop and JAWS upgrades
work just like on the desktop.
Good luck.
Pat byrneAt 01:09 PM 9/19/2013, you wrote:
I did not get any response to the quiry below, perhaps because it is
one of those little unsolvable mysteries that we all experience every
so often. So, I'm re-sending it here.

If anyone has any suggestions, please send them my way, and thanks as
always.

Dr. Tom Behler from Michigan

----- Original Message ----- From: "Tom Behler" <tombehler@gmail.com>
To: "Jaws list" <jfw@lists.the-jdh.com>
Sent: Thursday, September 19, 2013 10:41 AM
Subject: Unable To Get Jaws Updates For Dell Lattitude 6510 Windows 7
Work Laptop


Hi, all.

I have successfully installed Jaws 14 on my Dell Lattitude 6510
Windows 7 work laptop, and have been able to configure the software
in line with my usual preferences.

My latest problem, though, is with downloading and installing the
Jaws updates which I'm supposedly entitled too.

If I go to the help menu and arrow up to "vcheck for updates, and hit
enter, I find that I'm entitled to five updates. However, when I get
the update list, and check the updates I want, I get a message saying
that the given updates cannot be downloaded. My internet connection
on the laptop is working fine. I've also tried to access each update
individually, with the same negative results.

I have not had this problem on either of the Windows XP machines I
have been working with over the past few days.

Am I missing a step here?

Could something be wrong with the Jaws update page on the Freedom
Scientific web site??

Dr. Tom Behler from Michigan

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