Windows not ejecting USB device with Humanware Companion


Karen Reynolds <reynolds-karen@...>
 

I'm not sure where to post this message so I'll post it here. I don't think
it is a JAWS issue but I don't know. When I exit this program I tell it that
I do want to eject the USB drive. Everything goes okay until the second
screen where I tell it that I definitely want to eject it and then this
dialog box pops up that says:

---------------------------
Problem Ejecting LoC.NLS Talking Book USB Device
---------------------------
The 'LoC.NLS Talking Book USB Device' device is not removable and cannot be
ejected or unplugged.
---------------------------
OK
---------------------------

This happens with both The NLS cartridge and the Stream SD card which I have
put into a USB reader.

I've called Humanware and they say it is a Windows issue. I'm running
Windows 7. How do I fix this?

Karen

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