Re: Campaign to make Spotify totally accessible


John Martyn <johnrobertmartyn@...>
 

Thanks for this, I will send it on to my partner and we'll see what we can
do.
John

-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of Brandon Keith
Biggs
Sent: Sunday, May 26, 2013 11:47 AM
To: The Jaws for Windows support list.
Subject: Campaign to make Spotify totally accessible

Hello,
AppleVis is hosting a campaign to make Spotify accessible on all platforms.
Their focus is IOS products, but they are adding other platforms into the
equation. Here is the link to the campaign page:
http://www.applevis.com/blog/advocacy/announcing-our-new-campaign-month-spot
ify
I wrote an email detailing all 4 platforms where as the email they have only
talks about two or three. Please feel free to take a cleaver to my message
and use it to send information to them. The email spotify above is really
easy. You just paste in your message if you don't like their current message
and hit send.
my message:
Hello,

I am writing to ask that you provide blind and low vision users with fair
and equal access to the Spotify music streaming service.

I currently have used Spotify on Android, IOS and Windows. The only app that
comes close to total accessibility is the IOS app. The other platforms could
do with some major improvement.

I truly appreciate the improvements that you have made to VoiceOver support
in your iOS app. However, there are still a number of unlabeled or oddly
labeled buttons and the "What's New" section of the app is particularly
inaccessible. These issues with the iOS app should not in fact be too
difficult to address, so I hope that you will consider prioritizing them.

The Android app is full of unlabeled buttons and just for practical
purposes; there is way too much swiping around to move through settings,
options and other track interactions. If the buttons, like the play/pause
button, could be named and the track interaction settings could be placed in
an easy to get to location, that would increase accessibility 10 fold.

The Windows Application is the most inaccessible out of the three platforms
I have tested. This is very sad because it is probably the most important.
There are currently scripts to work with the most popular screen reader Jaws
for Windows at:
http://www.spotifyblind.com/
However, with the amount of updates you have been doing to Spotify, these
scripts have been constantly breaking. I would highly suggest contacting
John Marten at:
support@...
And work with him to create a totally accessible spotify application.

Although I have not personally tested it, I have been told your Mac
application remains completely inaccessible and your web player has a number
of significant issues when used with a screen-reader.

This means that your iOS app is currently the only available option that
comes close to providing me with an accessible means of using your service.
Personally, I am more than happy to pay for a premium subscription and
currently do, but I don't see why I should then be denied the full premium
service. It is also an issue that sighted users have four different
subscription options, but the vision-impaired only have the one (and as I
said, they then don't even receive the full service).

I would ask, therefore, that you endeavor to make your service fully
accessible on all supported platforms to those of us who rely on screen
readers, and that you do so as a matter of some urgency. Not only would this
be a good commercial decision, but it would also simply be the 'right' thing
for Spotify to do.

I would appreciate having full and equal access to the Spotify service, and
am willing to provide further feedback as needed. I thank you for your time
and consideration in this matter and hope to hear that you are working on
this problem soon!

With warm regards,

Brandon

Thank you,

Brandon Keith Biggs
-----Original Message-----
From: Kelby Carlson
Sent: Saturday, May 11, 2013 1:28 PM
To: The Jaws for Windows support list.
Subject: Re: Spotify Blind

Unfortunately I don't have a phone that will work with Spotify.
I can still listen to the albums if I search for them, it's just not quite
as convenient. Good to know that it's not just a problem I'm having.
Thanks for the help!

Kelby



----- Original Message -----
From: "Brandon Keith Biggs" <brandonkeithbiggs@...
To: "The Jaws for Windows support list." <jfw@... Date sent:
Sat, 11 May 2013 13:14:06 -0700
Subject: Re: Spotify Blind

Meanwhile, you can use your phone to get his albums, that feature works both
on android and I'm sure IPhone.
Just search for Thomas Hampson and he should pop up.
Sorry I can't help much more.

Brandon Keith Biggs
-----Original Message-----
From: kelby carlson
Sent: Saturday, May 11, 2013 12:39 PM
To: The Jaws for Windows support list.
Subject: Re: Spotify Blind

Here's the specific link:

http://open.spotify.com/album/2ot7SkUyIZBKNCgiuKSlRZ



On 5/11/13, Kelby Carlson <kelbycarlson@...> wrote:
Usually when I click on a playlist-in Internet Explorer for example-it
starts playing automatically. For example, you can search for "Winterreise
spotify" on Google and try the first one that comes up. That's the first
one I looked at.

Kelby



----- Original Message -----
From: "Brandon Keith Biggs" <brandonkeithbiggs@...
To: "The Jaws for Windows support list." <jfw@... Date sent:
Sat, 11 May 2013 12:13:14 -0700
Subject: Re: Spotify Blind

Hello,
I'm not sure if you are clicking on the first track to play, or the play
button on the top of the page. The button on the top of the page is what
you want.
It does take a while though for the play list to load.
You make sure what you are right clicking on has both "go to"
and
go to
replacement.
You want to hit enter on go to. I'm not sure what go to replacement does.
Also, the track name you want to right click on is at the bottom of the
window, it will have your current playing time, than one arrow up and that
or the one above is what you want to right click on.
Also note that all the track names are probably the same when arrowing
through the play list, you will need to either hit enter to see if they are
the same, or look at their time. I hit ctrl A, add to a new play list and
hit tab, go to that new play list and hit play, click the go to option and I
can see all the tracks in my play list. Let me see the play list that you
are looking at and I can see if I can get it working if it doesn't work for
you.
Thanks,

Brandon Keith Biggs
-----Original Message-----
From: Kelby Carlson
Sent: Saturday, May 11, 2013 12:01 PM
To: The Jaws for Windows support list.
Subject: Re: Spotify Blind

The problem is that when I play the playlist from an Internet source, it
will only let me see the current track. It doesn't actually create a
playlist in Spotify from what I can see.

Kelby



----- Original Message -----
From: "Brandon Keith Biggs" <brandonkeithbiggs@...
To: "The Jaws for Windows support list." <jfw@... Date sent:
Sat, 11 May 2013 11:48:57 -0700
Subject: Re: Spotify Blind

Hello,
You have to make sure that you can arrow up and down inside the playlist,
then both try ctrl a and going to the menu bar and hitting select all. If
you want to use the arrow keys, you can't have the control in the command,
so it would be shift end or arrow key up.
Thanks,

Brandon Keith Biggs
-----Original Message-----
From: Kelby Carlson
Sent: Saturday, May 11, 2013 11:19 AM
To: The Jaws for Windows support list.
Subject: Re: Spotify Blind

One thing that doesn't seem to work quite right is that once I clic "Go To",
JAWS doesn't want me to select all so I can add them to one playlist.

Kelby



----- Original Message -----
From: "Brandon Keith Biggs" <brandonkeithbiggs@...
To: "The Jaws for Windows support list." <jfw@... Date sent:
Sat, 11 May 2013 08:55:39 -0700
Subject: Re: Spotify Blind

Hello,
There is, but I have no idea how to do it for Spotify Blind.
I search for play lists that have already been made and just copy the play
list, or go and move the whole Opera to a separate play list and delete the
tracks from the larger play list of a hundred Operas.
There is an app called Classify that sorts classical albums correctly.
There is also the website:
http://www.spotifyclassical.com/
That gives lots of already made playlists.
If you open the play list in your web browser, click on play, go to spotify,
right click (using the Jaws curser) on the currently playing track, click go
to, then select all and right click and add to a play list, you can have all
those tracks on your play list.
I then break them into smaller chunks and put them in my Opera folder. But
I'm sure there is a much better way to do this, this is just how I found to
do it while the new scripts were being developed. I haven't used the latest
scripts.
Thanks,

Brandon Keith Biggs
-----Original Message-----
From: Kelby Carlson
Sent: Saturday, May 11, 2013 6:31 AM on the already playing track
To: The Jaws for Windows support list.
Subject: Re: Spotify Blind

I already read through everything in the guides and quick keys menus and I'm
still not really getting anywhere. Are there ways to refine search results;
sy ssearch for albums rather than single songs?

Kelby



----- Original Message -----
From: "Brandon Keith Biggs" <brandonkeithbiggs@...
To: "The Jaws for Windows support list." <jfw@... Date sent:
Fri, 10 May 2013 22:54:12 -0700
Subject: Re: Spotify Blind

Hello,
make sure you read all the documentation with Insert G and H.
Spotify Blind is a little slow when navigating to different areas because
Spotify itself is slow. It helps if all your configurations match those
outlined in the recommended settings.
I love my premium account because I can download whole Operas on my phone to
listen to. I am going through the Ring now, and the whole ring CD set is
anywhere between $45-200, so I'm getting an amazing deal for basically less
than $10.
Granted I don't get the CD to keep, but if I continue with the subscription,
I will be able to listen to all my favorites when ever. I basically call
Spotify the Bookshare of music.
You have to use FB to sign up I believe.
If you get fed up with not understanding what is on the screen, just use the
Jaws curser and click on the title of the track and whatnot.
Also, the search results do take a little while to load, especially if there
are lots or none.
Try something that will have medium track results like Bryn Terfel, or
l'heure exquise.
Thanks,

Brandon Keith Biggs
-----Original Message-----
From: Kelby Carlson
Sent: Friday, May 10, 2013 12:01 PM
To: jfw@...
Subject: Spotify Blind

Has anyone used this program with Spotify and JAWS? I'm thinking of
switching over from iTunes to Spotify for music but am not sure how
accessible it actually makes the program.

Kelby S. Carlson

Vanderbilt University


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