Re: missing video intercept file


bob mathews <bmathews@...>
 

Hi Mike and all,
My problem was that the display adapters were turned off in control
panel-system, and as soon as I turned them on, the video intercept file
loaded fine..
Again tnx for help..

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Mike B.
Sent: Monday, January 14, 2013 20:26
To: The Jaws for Windows support list.
Subject: Re: missing video intercept file

Hi Bob,

Would you please tell us what caused all the grief & how FS fixed the
problem? Thank you very much.
Take care.
Mike
This email was sent from my, iBarstool.

----- Original Message -----
From: bob mathews
To: 'The Jaws for Windows support list.'
Sent: Monday, January 14, 2013 5:01 PM
Subject: RE: missing video intercept file


FS walked through the problem and I am up and running...
Tnx all Bob

-----Original Message-----
From: Jfw [mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Dave Durber
Sent: Monday, January 14, 2013 04:52
To: The Jaws for Windows support list.
Subject: Re: missing video intercept file

Bob:

There is obviously something else going on with your laptop because, all
versions of the JAWS installer, will always attempt to install the video
method which the particular version of JAWS needs to capture the information
so it can speak it to you.

Check that the correct video driver has been installed for your video card.

Check that the swap file is at least two and a half times the amount of
memory that is in the machine.

You should also consider contacting FS tech support for assistance to
resolve the problem you are having.

HTH

Sincerely:

Dave Durber

----- Original Message -----
From: "bob mathews" <bmathews@horizonview.net>
To: <Jfw@lists.the-jdh.com>
Sent: Saturday, January 12, 2013 9:50 PM
Subject: missing video intercept file


Hi all, My laptop running JAWS12 and winxp pro sp3 just came back from the
putter repair without the video intercept file..
I went ahead and installed jfw 14 thinking it would fix the problem...
Nada..
Where could I find the video intercept file that will run with JAWS14?
TNX Bob...

Bob Mathews
Bob Mathews Consulting
866 6343773
bmathews@horizonview.net



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