Re: missing video intercept file

Dave Durber


There is obviously something else going on with your laptop because, all versions of the JAWS installer, will always attempt to install the video method which the particular version of JAWS needs to capture the information so it can speak it to you.

Check that the correct video driver has been installed for your video card.

Check that the swap file is at least two and a half times the amount of memory that is in the machine.

You should also consider contacting FS tech support for assistance to resolve the problem you are having.



Dave Durber

----- Original Message -----
From: "bob mathews" <>
To: <>
Sent: Saturday, January 12, 2013 9:50 PM
Subject: missing video intercept file

Hi all, My laptop running JAWS12 and winxp pro sp3 just came back from the
putter repair without the video intercept file..
I went ahead and installed jfw 14 thinking it would fix the problem...
Where could I find the video intercept file that will run with JAWS14?
TNX Bob...

Bob Mathews
Bob Mathews Consulting
866 6343773

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