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Re: Video intercept driver: Latest JFW 14 upgrade and bugs

Chairman Mal <chairmanmal@...>
 

Hello from Austin,
I'm authorized to download JFW 14, but its not working. Perhaps I should wait, but FS tech support told me that I lack service pack two, and that's preventing 14 to latch onto something it needs to work properly. Should I try to get service pack two and try JFW 14 again or wait until the bugs are fixed?
Malcolm Graham, BJ, M.ED

----- Original Message -----
From: "Dale Reardon" <dale@...>
To: "'The Jaws for Windows support list.'" <jfw@...>
Sent: Thursday, December 06, 2012 10:59 PM
Subject: Video intercept driver: RE: Latest JFW 14 upgrade and bugs


Hi,

Have just found where the video intercept manager hangs out in the utilities
menu but is saying unavailable.

Why would this be? Any ideas how to fix this because Jaws 14 is just not
reading things properly.

When go back to Jaws13 it will read things though.

Dale.





Dale Reardon

Phone: 03 62867105 Mobile: 0420 277457

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-----Original Message-----
From: Jfw [mailto:jfw-bounces@...] On Behalf Of Dale Reardon
Sent: Friday, December 07, 2012 3:27 PM
To: 'The Jaws for Windows support list.'
Subject: RE: Latest JFW 14 upgrade and bugs

Hi,

I have just uninstalled the hotfix and gone back to:

J14.0.918-64bit.exe


However it is playing up with the virtual cursor and IE9 and Outlook 2010.

It just says blank page in IE and won't read emails either.

Has perhaps the video intercept got corrupted but I can't find where you fix
that? Where do I go?

I am on a Windows 7 64 bit machine.

Thanks,
Dale.





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