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Re: What gives with disabled keystrokes

Steve <k8sp@...>
 

Ed,

Sounds to me like you have some idea here. It is not a problem with Jaws and Win 7 computers, at least my wife's Win7 HP with Jaws 12 works fine. The dictionary works; as does the process list invoked with insert-f10.

I don't know what your firm's IT folks have done, nor whether you have Jaws installed on a corporate network. I think a consult between your IT folks and a competent tech support person at FS might be helpful.

WHEN INJUSTICE BECOMES LAW;
RESISTANCE BECOMES DUTY
-- THOMAS JEFFERSON

Steve

----- Original Message -----
From: "Marquette, Ed" <Ed.Marquette@KutakRock.com>
To: "The Jaws for Windows support list." <jfw@lists.the-jdh.com>
Sent: Tuesday, August 02, 2011 7:42 PM
Subject: What gives with disabled keystrokes


OK.
I just wrote about the disappearance of the Jaws Task Manager, formerly enabled with Jaws key (Insert) plus F-10.
Now, the keystroke for starting the Jaws dictionary has disappeared.
Jaws key (insert) plus D used to start the Jaws dictionary manager. That is no longer the case.
Even worse, when I press Jaws key (insert) plus F-2 and then press D to locate the Dictionary Manager, when I press ENTER actually to start the Dictionary Manager, the Dictionary Manager just goes away.
Any idea what's going on?
If this is what we get with Windows 7, I'll gladly go back to Windows XP.
OK.
There may be another issue. To get JAWS to run at all on our system, our IT security monkeys had sequentially to stop group policies from "blocking" certain DLLs.
Do you think that might be the problem, i.e., they didn't stop the blocking of all needed DLLs?


I. Edward Marquette
Direct Dial: 816.502.4646
Mobile: 816.812.0088
Google Voice: 408.692.5640
Facsimile: 816.960.0041
Kutak Rock LLP
1010 Grand Boulevard
Suite 500
Kansas City, MO 64106
ed.marquette@kutakrock.com




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