Re: Microsoft Lync and Alcatel Softphone


Lisle, Ted (CHFS DMS)
 

We use Nortel, and my problem was hardware related. Getting to the
pick-up button was so time consuming that every message would have
rolled over to voice mail. There was supposed to be a button on the
headset, but it never worked properly. It would end a call, but not
initiate one. What was needed was a hot key that could be accessed
quickly from any application. IT was never able to overcome this.

Ted

-----Original Message-----
From: jfw-bounces@lists.the-jdh.com
[mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Marquette, Ed
Sent: Friday, September 14, 2012 12:18 PM
To: The Jaws for Windows support list.
Subject: RE: Microsoft Lync and Alcatel Softphone

Good luck!
Most soft phones are horrible when it comes to accessibility. Hope this
one is an exception.


-----Original Message-----
From: jfw-bounces@lists.the-jdh.com
[mailto:jfw-bounces@lists.the-jdh.com] On Behalf Of Delaunay Christophe
Sent: Friday, September 14, 2012 8:47 AM
To: The Jaws for Windows support list.
Subject: Microsoft Lync and Alcatel Softphone

Hi there,

These two pieces of software, which run together, will be deployed soon
on my computer, in order to replace the phone I'm currently using.

After the replacement, it will not be possible for me to handle phone
calls without the computer, a PC running windows XP pro SP3 and Jaws 12.

So, does anyone here know about these pieces of software? In particular,
to what extent are they accessible with jaws?

Many thanks in advance. Have a nice day. Christophe Delaunay

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