Re: very annoying JFW 13 problem

Terra Syslo <tlsyslo@...>

Hi, I have the display to never sleep, but I'm not sure what else to change.

From: []
On Behalf Of Mark
Sent: Monday, September 10, 2012 8:06 PM
To: 'The Jaws for Windows support list.'
Subject: RE: very annoying JFW 13 problem

Hello Terra,

I am running latest version of Jaws on a Windows 7, 32 bit with no screen
saver. I have my laptop set to never sleep the hard drive or anything when
it's plugged into electric outlet.

I can leave the computer for hours and when I return, everything works as

In short, I cannot reproduce your problem.


-----Original Message-----
From: []
On Behalf Of Terra Syslo
Sent: Monday, September 10, 2012 1:37 PM
To: The Jaws for Windows support list.
Subject: very annoying JFW 13 problem

Hi. I'm wondering if anyone else is having the same problem. I am running
the latest update of JFW 13 on a Windows 7 32 bit Dell laptop. I'm not using
a screensaver or anything, but when I leave my computer and come back later
a lot of times JFW won't stop reading whatever it is I'm in like if I arrow
up and down my email it will keep reading one line and pressing control to
shut it up does not work. I have to alt tab to the JAWS window and hit alt
and arrow up to exit and then reload JAWS for it to work properly again.
This happens a lot and I didn't notice it happening with JFW earlier
versions on my previous computer. Does anyone have any suggestions on how to
prevent JFW from doing this?

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