Moderated Re: Using Amazon


Bob Kennedy
 

I have to admit, I'm not such a strong Jaws user since my job doesn't depend on it now. I'm retired. hahaha

I've used Amazon for more than 10 years now. Ordering isn't always simple but if you know how to use Jaws, there are work arounds for most problems. Some of the simple things like combo boxes for quantities can cause problems but I still get them to work.

I used to think picking the right size shoes was a problem so I called the accessability line and come to find out the website was right, they just didn't come large enough for me.

I know lots of people have to use a ladder to climb up on the soap box especially when it refers to large companies. Rather than ranting, just find another company to deal with.
On Tuesday, December 27, 2022, 03:13:15 PM EST, Adrian Spratt <adrian@...> wrote:


Problem solving is more helpful than cynicism. I don't experience any of the problems you describe on the Amazon website. I do agree that the accessible version is to be avoided, in my case because in my experience accessible versions of websites tend to omit choices and information that I want.

In my reply to Kevin, I acknowledged the existence of what I call "sinkholes" on Amazon's pages. These are the combo boxes that don't work as smoothly as they should. But these, too, can be managed.

--
My novel Caroline is now available in paperback, Kindle and audiobook versions and, for qualified readers in the US, at the National Library Service/BARD. Go to: https://adrianspratt.com/book/


-----Original Message-----
From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
Sent: Tuesday, December 27, 2022 3:01 PM
To: main@jfw.groups.io
Subject: Re: Using Amazon

Yeah it is. As long as you don't mind wading through all the unlabeled graphics, buttons, and link. Or the radio buttons that will only respond with the click of a real, not a simulated, mouse.

I have notified Amazon of these accessibility problems and their answer has always been to use their screen reader optimized site. The problem there is that those problems exist on their supposedly screen reader optimized site too. And all of that assumes that they will even respond to your original inaccessibility notification in the first place.

The only time Amazon will actually sit up and take notice is if what you report to them has a negative impact on their ability to sell stuff, beyond that, they are simply not interested.

Gene...


On 12/27/2022 2:49 PM, Adrian Spratt wrote:
> The Amazon website couldn't be easier to use from an accessibility point of view.
>
> --
> My novel Caroline is now available in paperback, Kindle and audiobook
> versions and, for qualified readers in the US, at the National Library
> Service/BARD. Go to: https://adrianspratt.com/book/
>
> -----Original Message-----
> From: main@jfw.groups.io <main@jfw.groups.io> On Behalf Of Gene Warner
> Sent: Tuesday, December 27, 2022 2:48 PM
> To: main@jfw.groups.io
> Subject: Re: Using Amazon
>
>  From my own experiences, its the way Amazon behaves. Their number one priority is selling you stuff, so even if you try to turn all of that stuff off, as I have tried numerous times, Amazon will turn it all back on for you and blame it on cookies or a cookie problem at your end. At this point I have given up on turning all that selling stuff off and decided that it cannot be done.
>
> Probably the only way to truely get rid of it all is to use their site that is supposedly optimized for screen readers but is just a version of their mobile site because it too has numerous accessibility problems, and because it looks an aweful lot like their mobile app.
>
> At the end of the day the only thing I can conclude from the Amazon site is that that is the way it is, take it or leave it because Amazon is not going to change it.
>
> Gene...
>
>
> On 12/27/2022 2:38 PM, Kevin Meyers wrote:
>> Hello, I’m using most recent versions of windows10, Jaws 2022 and
>> Google chrome. For the last few weeks when I’m on the Amazon site, I
>> will be arrowing down the screen and I get to the search box. When I
>> arrow down past the search box it will show items I have searched on in the past.
>> As I arrow down I’m now stuck in that supposet box andWhen I’m. I tab
>> and get out. I’m taken back to the top of the screen. I then tab to
>> see if I can get by the list of prior search items and it takes me
>> right back into it. This time it changes to other items I have
>> searched on in the past. This time I can tab out and continue to
>> arrow down. Is there a way to stop the list of prior searches not to
>> show up? Also is there an easier way to get down to prior orders or
>> if did a search to what is found. I’m always having to arrow past a lot of links for unnecessary stuff.
>>
>> Thanks,
>>
>> Kevin
>>
>>
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