Moderated Re: Doesn't Freedom Scientific monitor discussion lists of its products?

Gene Warner

There is yet another reason why 3rd party discussion groups such as this one are often better than going to Vispero with your questions.

A while ago I was trying to use a program (sorry, I don't remember now which program it was) and contacted Freedom Scientific (that's what they were called at that time) for help Their response was, "We don't test or support using that program with JAWS." Then they closed the ticket.

With an attitude like that, I seriously doubt that they bother to monitor anything outside of their control.


On 10/10/2022 6:11 PM, Mike Pietruk wrote:
I have no idea if Freedom Scientific monitor 3rd party email lists or not.
I'm sure that they have plenty of feedback to be aware of issues with
their products.
What I cherish about 3rd party independent lists such as this one is that
you find solutions to issues which may work better than official company
There may well also be members on a list that, while not publicly
responding, do work for Freedom Scientific and then share findings of
things they may feel require the company's attention.
Frankly, lists such as this tend to function better when folks feel free
to share what works for them even if it's not an official answer.

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